Emailing Etiquette

In today's fast-paced world of communication, emailing plays a very significant role in business correspondence. It facilitates global communication and provides efficient delivery of many services and deliverables. In some cases, people never meet in person, and develop long term working relationships strictly via email.

It is very important that you remember your manners and use common courtesy at all times when emailing. Without body language or eye contact, it is very hard to convey a tone, and there is always room for misinterpretation, so it's crucial to articulate clearly and succinctly.

A major email no-no is lazy typing. This makes a bad impression. Neglecting to capitalize or overlooking punctuation is not acceptable. Even if you receive an email that is poorly crafted, this does not justify sending one out that way. You are representing yourself and your employer when corresponding via email. Don't fall victim to current trends that have people typing ur for "you're", or r u for "are you", and using shortcuts and abbreviations that have been widely accepted in "urban" dictionaries.

Also be careful of spelling and typos, and do not count on electronic grammar tools to catch your mistakes. You need to be your own proof-reader, because the spell-check systems often fail. They don't always catch a spelling error, and they never catch the incorrect use of a homophone.

Take the time to re-read your mail to yourself before you send it out. Remember that it is harder to make an impression via email and therefor it's more important to work hard at it.

Rachel Landry is a bold and inspired writer, helping clients bring clarity and shape to their challenging writing projects. She's written on hundreds of topics, and specializes in personal non-fiction pieces that captivate and compel readers. Bios, letters, personal statements, and memorials are but a few examples of the services Rachel provides.

Rachel is a proud member of the Professional Writers' Association of Canada.

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