How Will Your Business Landlines Be Looked After in the Next 12-18 Months?

There are a range of different business telecoms providers in the UK today, some can provide you innovative solutions and genuine customer focused support that will enable you to have a great relationship with your providers and count on them when it's important.

Ofcom have just provided UK businesses with fantastic news, NO MORE ROLLOVER CONTRACTS!! This is great news for the providers that already do this, but for the telecoms providers out there that count on these kinds of things to tie in customers long term on low rates, with little support along the way, will find this difficult to keep their customers and therefore their profits. It's these kinds of providers you need to watch for, but how do you do it? This is the million doller question...

Often when business telecoms providers offer you low rates it stands to reason that there is no money in it long term to effectively look after the customers, this means the customer experience is affected. So when there is a fault or a problem with your inbound numbers who is looking after your business to get your lines back up and running? Your businesses lines being down for longer than a day has a feasible cost attached to it, some more than others and only you will know how much yours will be, what you need to ask yourself is if I place my business with "TELECOMS COMPANY A" what will happen when a fault arises, even though "TELECOMS COMPANY B" is 0.1ppm more expensive for local calls, they know what they're doing when looking after customers faults. So it's those profits that look after your long term custom. Of course you need to bear in mind that your price needs to be low but spending money on a service that will help you not lose that extra day off the phone is needed! It's a different way in looking for a business landlines provider.

The next thing you need to think about is are these providers that are making less money from my custom and other businesses custom going to be around in 12-18 months? With the recession this country has had and will continue to have in the next 12-18 months some of these providers will fall off, you'll be left with some quality providers that are looking after the long term interests of their customers.

So with these salient points in mind, the next 12-18 months will form successful and quality business landlines providers.

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