7 Key Performance Indicators Save Your Company Time and Money - Wireless Savings Companys Can Enjoy

The old adage, "Time is money" has never been more true than it is today. When data can be transferred from one point to another at the speed of light, why would you permit your telecom management team to use dated and inefficient methods to try to achieve maximum results?

7 Key Performance Indicators

Consider the following Aberdeen Groups findings. These 7 Key Performance Indicators (KPI's) demonstrate you will save your wireless/telecom management team's time and your company money. The following KPIs were verified by companies who implemented best-in-class TEM initiatives with these amazing results:

Best-in-class companies exhibited the following characteristics:

--45 percent average productivity increase for fixed invoice reconciliation, audit and disputes

--41 percent average productivity increase for fixed procurement and service order tracking

--42 percent average productivity increase for mobile invoice reconciliation, audit and disputes

--40 percent average productivity increase for mobile procurement and service order tracking

In another report Aberdeen stated:

Execute on Wireless Expense Management to Drive ROI, showed that best-in-class companies accomplished a:

--31 percent decrease in the cost of monthly wireless voice services

--24 percent decrease in the cost of monthly wireless data services

--26 percent decrease in the cost of managing devices"

What Companies Need To Do Manage Their Wireless Assets

As you can see, for your wireless/telecom management team to achieve Best in Class Results you must provide them cutting edge tools integrated with the industry required Best Practices to accomplish tremendous savings. It should be unthinkable to suggest you can better manage your wireless assets by having your team use dated methodology and still provide optimal savings. Just think what is required of your telecom team to perform optimally, in the first place.

Your team is required to review your inventory of assets (hoping it is accurate), compare back to various invoices from a multiplicity of carriers and examine each wireless device to make sure the it is being utilized in accordance with:

the right plan optimizing each device into the correct pools
the corporate policies
validating the correctness of carrier invoices capturing all the negotiated available discounts
uncovering all devices with zero use of the various chargeable service options (data, voice, texting)
making visible all feature options not needed or used
feature options on the best plan without unnecessary over-charges
identifying recommended changes
implementing and tracking all actions and changes

Once each wireless asset is optimized, your team will need to process the invoices and prepare them for payment (taking into account all device assignments and all corporate cost centers)

Which Of These Results Would Your Telecom Management Team Provide

When you consider what your team is required to do to have maximum savings using manual means one of three things will always be true:

either they spent way too much time (radically reducing your teams ROI) to achieve maximal results
your team did not achieve the best savings that was available to your organization
or in the worst case your team spent way too much time for significantly less results than were in fact available

Experience teaches us unfortunately the worst case is most often the actual case.

Wireless/Telecom Expense Management

Your company providing and automating:

a Centralized Data Base for services, carriers and assets
invoice and asset validation
expense optimization
invoice processing and payment
asset approval, procurement and order tracking
help desk support for all moves, adds, changes, and remote kill for missing devices

These will ensure your wireless management team efficiency enhancements producing excellent KPI's and extraordinary bottom-line wireless savings.

The fact is; integrating industry recognized Best Practices with premier TEM software solutions is the key to maximize both time/efficiency and bottom-line cost savings.

Let me know how I can help your organization accomplish wireless savings you otherwise cannot currently achieve.

About The Author

Gary is the Business Development Manager for Integrity Communications. With a wealth of telecom marketing experience, Gary provides useful insights for those seeking help with various telecom cost reduction strategies as they work to improve their telecom teams efficiencies concerning their business' telecom environment.



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